The documentation and phone support for Microsoft Teams is horrid. A purely horrific experience so I know why you are here. I think the same developers who do Google Maps are moonlighting at Microsoft. Trying to transition from Skype to MS Teams is not going well.
- Log in to the Microsoft 365 admin center
- Set the view to the more complicated one – forget their name for it!
- Click on Billing. A list will drop down.
- Click on Your products
- Click the selection box next to the "product" you want to shut down the billing for. See image 1. If you do not click a box the "Edit recurring billing" will not appear.
- Click on Edit recurring billing
- Use the radio buttons to select Off. See image 2
- The confirmation screen of image 3 will appear
Image 1
Image 2
Image 3
Research Links – ( Uniformly awful because it is microsoft )
- answers.ms: how do I cancel my TEAMS subscription? – So finally after searching found the toll free number to call in US 800.865.9408
- Cancel your subscription in the Microsoft 365 admin center
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